2024 Season Information and registration

Terms and conditions

• Refund Policy and Procedure
  
  Intent
  
  On occasions a club member may choose to leave the Club or stop playing football and seek to have registration fees refunded. Accordingly, the club has adopted this Refund Policy and Procedure to manage these requests.
  
  Peninsula Power Football Club (PPFC) relies on the fees collected from player registrations to contribute to many costs associated with providing services for Club members including compulsory insurances.
  
  Registration and playing fees contribute to payment of compulsory governing body fees and levies including FFA and Football Queensland insurances, coaches, support workers, costs associated with Club facility maintenance including fields, utilities, change rooms and Club houses, equipment repair and replacement, administration fees and end of year events. Your fees also cover purchase of playing shirts for match days.
  
  To keep Club registration fees as low as possible for our members, the Club relies on our volunteers to help administer the Club as well sponsorship, fundraising and income from Club canteens and uniform shops.
  
  Please note that a member request for processing of a refund may incur a $50 administration fee.
  
  Refund Policy Principles
  
  A registered Club member may submit a request for partial refund of registration fees.
  
  The Club may choose to make a one-off payment after considering the following principles in determining whether a partial refund will be provided to the member:
  
  1. Where a player has registered but does not take part in any training activities (including pre-season training), player grading or selection processes or sanctioned matches, then fees paid will be refunded less all Governing Body costs (if the Club has registered the player with FQ)
  2. A request for refund will be considered where it relates to a member choosing to permanently leave the Club as a result of either no longer playing in a FQ competition or moving residence away from the area.
  3. A request for refund will not be considered where it relates to a member choosing to leave the Club and continue to play Football at another Club within a 100km radius to PPFC.
  4. A request for a refund will be considered where it relates to a member leaving the Club as a result of a serious illness or injury, the request must be supported by medical evidence of illness/injury and the period of illness injury, for which the claim is made, must be greater than 8 weeks in total.
  5. Refund requests may also be considered for exceptional circumstances and will be considered by the Club on a case by case basis.
  6. Refunds will not be provided for the following:
  . Non-refundable deposit;
  . Coaches payment;
  . match-day or referee payments levied for some competitions
  . reimbursement for purchase of training and playing equipment and uniforms purchased for the individual
  . any outstanding registration fees
  7. Where a player's registration is withdrawn by the Club for breaches of the FFA Code of Conduct, no refund, regardless of the number of matches participated in, will be paid.
  
  Procedure
  
  All requests for refund of Club fees must be submitted consistent with the following process.
  
  The Nominated Contact person will:
  
  1. Complete the attached form (Appendix 1 - Request for Refund) providing required information and including all relevant detail.
  2. Forward the completed form to the relevant Management Committee Football Director for consideration. Your request must be forwarded to either Director Performance Football OR Director Community Football depending on your Divisional registration.
  
  The Club will:
  3. Ensure the relevant Football Director considers your justification for the request, taking into account the matters outlined in the relevant policy and principles, any exceptional circumstances, and provide a decision to the Club Treasurer consistent with application of the refund Policy and Procedure within 14 days of receipt of the application,
  
  4. Ensure the Club Treasurer provides advice on the Clubs decision to the Nominated Contact Person and processes the refund amount decided by the Football Chairperson (where applicable) within 7 days of the Treasurer receiving advice from the Football Director. Where a refund is supported, the refund will be made to the nominated bank account.
  
  Please note that a decision can only be reached by the Football Director once all requested information has been submitted to them by the Nominated Contact Person.
  
  Where payments are disputed, the Nominated Contact Person may be requested to provide evidence of payment at the Clubs request or other relevant information.
  
  Decision challenge
  
  Should the Nominated Contact Person/Member believe that the decision made by the Football Director is inconsistent with the Refund Policy and Procedure, they may request that the matter be referred to the Club Management Committee for final review, consistent with this policy.
  
  The Nominated Contact Person must provide their reasons in writing to the Club Secretary 14 days of advice being forwarded to the member.
  
  Please note that in 2024 Football Queensland & Football Australia Fees are charged through Squadi when a player registers as required by our governing body. Our fees have increased slightly with the cost of inflation, however we have removed the amount of the Football Queensland and Football Australia registration as this will be paid direct when registering on Squadi.
  
  Volunteer Levy
  A $100.00 levy is charged per family from U8 to Overs. This is held by the club and paid back to volunteers who volunteer to help over the season with managing teams, ground officials at First team & U23 men's and women's home games, helping with the serving of food and clean up for the first team players after home matches, helping at club events eg Presentation Day, Australia Cup matches, Carnivals, hosting of grandfinals, hosting of grading games, working bees, being a committee member, we have numerous jobs around the club that need to be done so please approach a current committee member and we can point you in the right direction.